BOOKING, CANCELLATION AND REFUND POLICIES

 

Booking and payment policies: 

1. Advance reservation: To ensure the availability of your preferred service, we advise that you make your reservation at least 48 hours prior. Reservations can only be completed through our website. 

2. Confirmation: After your reservation is completed, you will receive a confirmation via email containing the details of your appointment, including the precise location and bank account information where the payment should be made. 

3. Payment: Full payment for the appointment is required at least 24 hours in advance, which can be made via bank transfer to the account specified in your confirmation email. 

4. Contact information: Please provide accurate and current contact details to receive all necessary updates. 

5. Appointment location: The exact address for your appointment will be included in the confirmation email.

 

Policies for cancellation and rescheduling: 

1. Cancellation in advance: You can cancel your appointment free of charge up to 24 hours before the scheduled time. Cancellations will be made by email (nany.ayurveda@gmail.com).

2. Late cancellation: Cancellations made less than 24 hours in advance will not be refunded. Cancellations will be made by email (nany.ayurveda@gmail.com).

3. No-show: If you do not show up for your appointment and have not cancelled 24 hours before, you will be charged 100% of the cost of the booked service.

4. Rescheduling: If you need to reschedule your appointment, we recommend that you do so at least 24 hours in advance to avoid cancellation fees. Rescheduling will be made by email (nany.ayurveda@gmail.com).